Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.
we do not have any refund policies
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase and must be contacted through our Facebook and Instagram page or +971 56 174 5061
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial return are granted (if applicable)
- Any item not in its original condition is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Though we do not have any refund policies and if any circumstances aries we can change this policy
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, we will not return your delivery charge.
Exchanges (if applicable)
We only replace items if they are defective or damaged and size-related issues. But for exchange, you must pay the delivery charge but for damage and defective items, you do not have to pay any delivery charge.
If you need to exchange it for the same item, send us an email at firstname.lastname@example.org or call us